Finding Opportunity in the Face of Adversity

-

Comments

Post a Comment

Popular posts from this blog

AI-Driven Fraud Detection in Indian Telecom

-
Image
AI-Driven Fraud Detection in Indian Telecom: Complete Implementation Guide AI-Driven Fraud Detection in Indian Telecom: Complete Implementation Guide for ISPs Industry Alert: Telecom fraud costs the industry approximately ₹3.2 lakh crore (₹3.2 trillion) annually according to the Communications Fraud Control Association (CFCA). AI-driven solutions have demonstrated potential to reduce these losses by 60-70% when properly implemented in Indian telecom networks. I. Telecom Fraud Landscape: Detailed Analysis A. Prevalence and Financial Impact in Indian Context Global Financial Impact: ₹3.2 lakh crore annual losses (CFCA 2023 report) Impact on Indian Telecom Sector: Estimated ₹25,000-30,000 crore annual losses for Indian operators Average Revenue Loss: 2.1% of total revenue for Indian telecom operators (compared to global average of 1.74%) Fraud Growth Rate: 34% increase in sophisticated fraud attempts year-over-year in India ...
Read more

Agentic AI: How It's Transforming Customer Service

-
Image
Hi, readers!  Have you lately observed that communicating with customer service often means not always chatting with a person? Perhaps you spoke with a helpline or talked online and were shocked by how fast you got an answer—often from an AI-powered assistant that seems quite human. Welcome to the fascinating realm of Agentic AI in consumer service! Let's explore today what this implies, what is fresh about it, and how it is changing our consumer experiences.  What Exactly is Agentic AI?  Agentic artificial intelligence is your personal assistant, but smarter and faster—available 24/7, never tired, always learning. Agentic artificial intelligence may freely conduct activities, make judgements, and even proactively offer help, unlike conventional chatbots that just respond to direct questions using pre-written scripts. Basically, artificial intelligence not only answers your questions but also knows what to do next—even before you become aware of it yourself!  Here’s...
Read more